banner HMS v3

Heritage Management System

Just launched! A new digital system for lodging Heritage Act applications and searching heritage information.

The Heritage Management System (HMS) will transform the way customers access and engage with Heritage NSW services and heritage information.

Heritage Management System is now live 

Heritage NSW has built this new digital system which is now available.

From 31 May 2021 you can:

Launch the HMS to do your online application

From 31 May 2021 you can also:

Search the State Heritage Inventory

See the Frequently Asked Questions below about how the new system will work and more. 

The HMS will replace existing systems and paper-based application processes. Our goal is to have one coordinated online system that is easy to use, transparent and streamlined.

This new digital system has been designed for our customers including State Heritage Register owners, industry and heritage professionals, and local and state government agencies. Through this system we will process applications and provide advice more efficiently.

Some of the key features will include:

  • ability to set up a secure login for access to applications
  • track progress of your applications via online workflows and a dashboard
  • receive emails at key stages of your application process
  • an interactive map which will allow you for the first time to search and view heritage spatially.

The HMS will also improve how we manage environmental heritage information across NSW.

The next stage of HMS with additional functionality will go live later in 2021. The additional functions will include nominations to the State Heritage Register, Interim Heritage Order requests, s.170 Heritage and Conservation register workflows and replacement of the State Heritage Inventory Web App used by local and State agencies to manage heritage information. 

Frequently Asked Questions

If your question is not answered in the FAQs below, please contact us via email or phone 02 9873 8500 for assistance.

To set up a HMS user account

To view the HMS dashboard in the best possible way, it is recommended to use Google Chrome Version 66.0 or higher.

Other browsers that support it include:

  • Safari
  • Mozilla firefox
  • Microsoft Edge 44.0
  • Internet Explorer 11 (Please note, versions lower than IE11 are not supported by the NSW Heritage Management System. Microsoft are currently rolling out updates to Windows 7 and 10 users to upgrade their browsers).

You can also view it on the following compatible mobile devices:

  • Google Android OS
  • Apple OS
  • Windows OS (Microsoft Edge)

Registration is essential to:

1. Apply online for permits and notifications under the Heritage Act 1977:

  • section 60 works approval
  • s60 fast track approval
  • s65 modifications
  • s139(4) excavation exception notification
  • s140 excavation permit
  • s146 discovery of a relic notification
  • Compliance with Conditions notifications for applications approved in HMS

2. Lodge your contact details with us. The HMS will also be the new contacts database for Heritage NSW (unfortunately due to security reasons we cannot migrate your contact details across automatically).

Registering a user account means you will receive email updates from us on issues such as such as heritage legislation and policy changes, new technical information, updated publications, events and grants opportunities. If you are a heritage consultant or provide conservation products and services, we will continue to publish your contact details on the Heritage NSW website once you have registered as a user in HMS.

Go to:  https://www.hms.heritage.nsw.gov.au/

Click on the Register and complete all of the fields.

You will receive an automated email requesting to verify your account.

The password requirements:

  • Must be at least eight (8) characters long
  • Must have a maximum of sixteen (16) characters
  • It must contain three of the following:
  • One Uppercase letter (A through Z)
  • One Lowercase letter (a through z)
  • One Numbers (0 through 9)
  • One Special character: ~! @ # $ % ^ & * ( ) _ + - = { } [ ] | \ : ; “ ‘ < > ? , . /

When you create a HMS user account, a validation email will be automatically sent to you. This will be sent from email address no-replyheritage@dpc.nsw.gov.au. If it's not in your inbox check your junk or spam email folders.

We are not able to resend the validation email. If it is not received, add the email address no-replyheritage@dpc.nsw.gov.au to your contact list and register once again. 

The verification link in the HMS validation email remains active for 24 hours. If you are unable to validate your account within this period, you can follow the directions in the email to request a new verification link. 

 

Go to:  https://www.hms.heritage.nsw.gov.au/

Select “Forgotten your password?”

Enter your email address

An email will be sent to this registered address

Click on the reset password link within this email

You will be prompted to enter a new password

 

To change your account profile details or password click the down arrow at the top right-hand corner of the HMS dashboard screen. 

To do an online application through HMS

Go to: https://www.hms.heritage.nsw.gov.au/

Once you have logged into the HMS, click “Start a new application” at the top right hand corner of the screen.

Select the type of application you wish to submit.

You can pay your fee invoice using a credit or debit card (Mastercard or VISA).

You cannot pay by cheque. 

Once the application check has been completed and processing commences a refund will not be granted should you withdraw your application.

Please contact Heritage NSW if you wish to discuss this policy further.

 

Once you submit and pay the fee invoice you will receive an automatic email notification with your application ID and payment receipt.

You can login to the HMS at any time to check the status of your application on your dashboard under the heading “My open applications”. Also check if you have been requested to provide further information regarding your application.

Completed applications are listed under the “My completed applications”.

You will receive an email notification when your application has been determined.

To search the State Heritage Inventory

What is the State Heritage Inventory?

The State Heritage Inventory is a database of heritage items in NSW which includes:

  • declared Aboriginal Places
  • items listed on the State Heritage Register
  • listed Interim Heritage Orders
  • items listed of local heritage significance on a local council’s Local Environmental Plan.

For more information about Aboriginal Places and other sites of Aboriginal significance search the Aboriginal Heritage Information Management System.

NSW maritime heritage, that is not a site listed on the State Heritage Register, is held in a separate database. You can search for shipwrecks, submerged aircraft and other maritime heritage sites in the Maritime Heritage Database.

We work to keep the State Heritage Inventory up to date. We rely on local councils and State agencies to provide updated information when applicable. It’s recommended that you check with the relevant State agency or local council for the most up-to-date information.

The State Heritage Inventory has been updated to provide a digital map experience.

For the first time a single map view of heritage items across NSW can be displayed.

There are Aboriginal Place, State Heritage Register, Interim Heritage Order and Local Environmental Plan heritage map layers.

There are map tools for easy searching and map navigation. A variety of base map options cater for different types of information and scenarios. These include aerial photography, general reference, cadastre and Sydney 1943 aerial imagery.

Heritage search results can be viewed in two tabular formats including A-Z list and Statutory list.

To view the enhanced State Heritage Inventory map in the best possible way, it is recommended to use Google Chrome Version 66.0 or higher.

Other browsers that support it include:

  • Safari
  • Mozilla firefox
  • Microsoft Edge 44.0
  • Internet Explorer 11 (Please note, versions lower than IE11 are not supported by the NSW Heritage Management System. Microsoft are currently rolling out updates to Windows 7 and 10 users to upgrade their browsers).

You can also view it on the following compatible mobile devices:

  • Google Android OS
  • Apple OS
  • Windows OS (Microsoft Edge)

Opening the map view will automatically show the location of heritage items across NSW. A single heritage item is shown by a point. A cluster of heritage items is shown by a circle with a number.

Click and hold to pan around NSW.

Double click on the map to begin zooming to that location.

Single click on a point to select that heritage item and a pop up window will appear with summary details. Click on "View Additional Details" to open a new tab with more heritage item information.

The URL will be posted here on 31 May. 

Enter the street name and select the Local Government Area. 

Do not enter a street number.

 Click "View Results".

Avoid searching by the Item Name unless you are certain of the exact name.

Change the results view by clicking on Map, A-Z or Statutory list.

 To clear a search criteria click "Reset Parameters".

In Map view – click the tools icon and then click print. Export search results to GIS will be enabled in the future release.

In A-Z view – to print, export or save click on the printer or download icon to the top right of the search results.

In Statutory view - to print, export or save click on the printer or download icon to the top right of each section of the search results.

Click the right arrow at the top left of the screen to expand the layers data frame and select the layer you wish to apply.

The Aboriginal Place and State Heritage Register layers are on by default.

Other heritage layers include Interim Heritage Order and Local Environmental Plan.

Turning a layer on will enable you to view the heritage listing boundary.

Yes. Click the base map shortcut at the bottom of the screen or click the right arrow at the top left of the screen to expand the layers data frame and select the base map you wish to apply.

Opening the layers data frame will enable multiple base maps to be turned on at the same time and the opacity of each map can be adjusted.

Click on the Toolbar shortcut at top right of the screen.

Drag and drop, zoom in and zoom out, initial view, previous extent, next extent, bookmarks, print and distance tools are available.

Tools labels can be removed by checking the tool label box at the top right of the screen.

Not all heritage items currently have map information available and are not shown on the map viewer.

There is no map information available for items listed on State Agency Heritage Registers. Some Local Environmental Plan items do not have map information.

While Heritage NSW seeks to keep the State Heritage Inventory up to date, it is reliant on State agencies and local councils to provide their data. Always check with the relevant local council or State agency for the most up-to-date information.

Not all heritage items currently have map information available and are not shown on the map viewer. There is no map information available for items listed on State Agency Heritage Registers. Some Local Environmental Plan items do not have map information.

Choosing the tabular view of either A-Z or Statutory list will provide a more complete search result.

While Heritage NSW seeks to keep the State Heritage Inventory up to date, it is reliant on State agencies and local councils to provide their data. Always check with the relevant local council or State agency for the most up-to-date information.

Not all mapped heritage items have been joined to additional information. Heritage NSW is continually updating the State Heritage Inventory as new information becomes available from local councils and State agencies.

The State Heritage Inventory is making Aboriginal Place information available for general information purposes only.

The exact locations of Aboriginal Places have been generalized. The boundaries of restricted Aboriginal Places are not shown at all.

If you are conducting Aboriginal cultural heritage searches you must use the Aboriginal Heritage Information Management System (AHIMS). Before carrying out an activity that will alter the landscape you must think about how it might affect Aboriginal sites. For some activities, the National Parks and Wildlife Act 1974 requires you to exercise due diligence to see if Aboriginal sites might be harmed by your activities. Checking AHIMS is part of due diligence.  Other reasons for using AHIMS include:

  • Conveyancing before purchase or sale of a property
  • Aboriginal heritage research, studies and assessments
  • Fire hazard-reduction certificates
  • Aboriginal community initiatives.